Terms & Conditions

Effective Date: 11/22/2024

Welcome to Captivate Event Rentals! By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree to these terms, please do not use our website or services.

1. Services

Captivate Event Rentals provides event rental services, including but not limited to furniture, décor, and specialty equipment rentals. The terms of each rental agreement, including pricing and delivery, are outlined in the applicable rental contract.

2. Eligibility

You must be at least 18 years old to use our services. By using our website, you represent and warrant that you have the legal capacity to enter into agreements and will comply with these Terms and Conditions.

3. Booking and Payment

• A deposit may be required to confirm a booking.
• Full payment must be made before delivery unless otherwise agreed in writing.
• Cancellations are subject to the terms outlined in your rental contract.

4. SMS Communications

By providing your phone number, you consent to receive SMS messages from Captivate Event Rentals. These messages may include order updates, promotions, and other relevant communications. Standard messaging and data rates may apply.

Opt-Out: You may opt out of receiving SMS messages at any time by replying “STOP” to any message. For help, reply “HELP” or contact us at 480-645-9267.

5. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Captivate Event Rentals and may not be used without our express written consent.

6. Liability

Captivate Event Rentals is not liable for:

• Any indirect, incidental, or consequential damages arising from the use of our services.
• Delays or failure in performance due to events beyond our control.

Our total liability is limited to the amount you paid for the rental services.

7. Dispute Resolution

Any disputes will be resolved through binding arbitration under the rules of the American Arbitration Association, with venue in Arizona.

8. Changes to Terms

Captivate Event Rentals reserves the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Captivate Event Rentals
2414 W 12th St #4, Tempe AZ 85281

team@captivateeventrentals.com

480-645-9267